Morrison Homes Edmonton Wins Coveted Customer Service Award

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For the second year in a row, CustomerInsight™, a leading research firm specializing in the residential construction industry, awarded Morrison Homes Edmonton with the 2017 Home Owner Mark of Excellence Award (H.O.M.E) for Edmonton and area. The Edmonton homebuilder stood out among the elite single-family builders who took part in CustomerInsight’s rigorous customer satisfaction research, which captures the builder’s performance at various key milestones of the building experience.

Now in its eighth year, the H.O.M.E Award recognize achievements in homebuyer satisfaction, and honors those companies that achieve and maintain outstanding customer experience results. A full list of past recipients can be found at homeownermark.com

“... team is thrilled to receive this award a second consecutive year,” says Irwin Horsey, Chief Operating Officer at Morrison Homes. “It was Frank Morrison, our company’s founder, who established the customer first vision we hold today. This award, that comes directly from our customers, lets us know we’re carrying his vision forward.”

The H.O.M.E. Awards measure the voice of the customer throughout the entire build process, from sales and selections to construction and possessions all the way through to warranty services, revealing the performance of Morrison’s commitment to quality, process and service to their customers.

“Every year, we receive thousands of completed surveys and builder reviews,” says Christian Caswell, president and founder of CustomerInsight. “With the H.O.M.E. Awards, we hope to empower new home buyers to confidently select a building partner from a list of homebuilders that have a measurable track record of customer satisfaction, from purchase agreement to possession, and beyond